Terms & Conditions


  • Our products conform to C-Tick Standards
  • Dimensions, wattages and descriptions are stated as a guideline to assist the consumer and are not to be taken as precise.
  • Description and finishes are given as a guide only to assist the consumer and therefore do not constitute a legally binding contract


  • Free delivery relates to Australia only all other destinations, usual postage charges apply
  • For all other destinations please contact us
  • We aim to despatch all orders within 24 hours of receipt Monday to Friday.
  • Goods over the value of $40 will be sent using Australia Post and are fully trackable.
  • Orders below the value of $40 may be sent by unregistered means
  • We reserve the right to change delivery prices without prior notice


  • All products carry a one year warranty from the date of order.
  • In the event of a fault occurring the product will be repaired or replaced according to the nature of the fault
  • Any item thought to be faulty must be sent back complete to us for testing prior to a replacement being sent
  • The warranty is deemed void if the goods have been installed incorrectly or damaged during installation
  • The warranty is deemed void if the goods have been damaged by use of the product not intended for the purpose or mistreated in a way as to bring about a fault

Returns Policy

  • To return goods for any reason please contact us for a returns authorisation number which must be displayed outside the packaging of the returned item
  • Goods without an authorisation number will not be accepted
  • Goods must be returned in the original condition and packaging. We cannot accept items that have been damaged.
  • Goods must be returned at the expense of the consumer by registered means
  • We reserve the right not to accept a return and provide a refund on goods after 7 working days of receipt of the item by the customer, which are returned for reasons other than a damage or fault with the item
  • Items returned after 7 days from the date of receipt may incur a $15 restocking fee
  • Refused delivery of an item is subject to a charge of $20 which will be deducted from any refund

Faulty Goods

  • Any damages, faults or missing parts must be reported to us within 48 hours of receipt of goods. Seal Designs cannot accept responsibility after this period
  • Faulty or damaged goods upon receipt by the consumer will be replaced or refunded
  • We will not be held liable for any costs incurred due to faulty goods i.e. installation fees


  • All products carry a 7 day money back guarantee
  • We must be notified in writing or by email of your intent to return goods for a refund and a returns authorisation number must be obtained
  • Items must be returned unused and in original packaging
  • The cost for returning an unsuitable item must be met by the consumer
  • Refunds on unsuitable items will be issued less the cost of the original delivery charge upon verified receipt of the returned item.
  • We have the right to refuse refunds for failure to meet the above criteria


  • All electrical work involving mains electricity must be installed by a qualified professional
  • The mains supply must always be isolated prior to installation
  • Incorrect installation can void the warranty
  • Installation tools and accessories are not supplied
  • Make sure the lights are fitted flush to allow for driving or walking over. Failure to do this will leave the light exposed to damage from compression.
  • Make sure that the hex bolts are fully tightened on the drive over lights to ensure that they are sealed from water ingress.
  • Liability will not be accepted for personal injury
  • We would advise that the wiring be housed in conduit for any outdoor installation to protect against damage from wildlife
  • It is also advisable that reasonable planning go into the installation of our products to enable removal should the need arise to remove or replace a fitting